Privacy Policy

Last Updated: 13 July 2026

International Drilling Equipment (“IDE”, “IDE Drills”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information transparently and responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website at www.IDE Drills.com, our business operations, email communications, marketing activities, trade shows, customer interactions, and other channels.

By using our website or providing information to us, you agree to the practices described in this Privacy Policy.

1. Who We Are

International Drilling Equipment (IDE Drills) provides drilling equipment, products, services, and related support to customers worldwide.
Contact Information
International Drilling Equipment (IDE Drills)
Website: https://www.IDE Drills.com
Email: info@IDE Drills.com
Phone: (877) 207-6062
Address: 645 Angus St. Rural Hall, NC 27045

2. Information We Collect

We may collect the following categories of information:

Information You Provide Directly

When you:

• Complete contact forms
• Request quotations
• Sign up for newsletters
• Submit service requests
• Register for events or promotions
• Communicate with us by phone, email, or other methods

We may collect:

• Name
• Company name
• Job title
• Email address
• Phone number
• Mailing address
• Country or region
• Product and service interests
• Information included in communications with us

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Device information
• Website usage information
• Pages visited
• Referring website information
• Date and time of visits
• Geographic location data derived from IP address

Information Collected Through Cookies and Similar Technologies

We use cookies and similar technologies to improve website performance, analyze traffic, enhance user experience, and support marketing activities. More information is provided in the “Cookie Policy” section below.

3. How We Use Personal Information

We may use personal information to:

• Respond to inquiries and requests
• Provide products and services
• Process quotations and orders
• Manage customer relationships
• Improve website functionality and user experience
• Send product updates, marketing communications, and newsletters
• Analyze website performance and usage trends
• Maintain security and prevent fraud
• Comply with legal obligations
• Protect our rights, property, and business interests

Where required by law, we will obtain consent before sending marketing communications.

4. Legal Basis for Processing (For European Economic Area, United Kingdom, and Similar Jurisdictions)

Where applicable, we process personal data under one or more of the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Protection of vital interests
• Legitimate business interests that do not override your rights and freedoms

Our legitimate interests may include:

• Improving products and services
• Managing customer relationships
• Securing our systems and website
• Marketing our products and services to business customers

5. Sharing Information

We may share information with:

Service Providers

Third-party providers that assist us with:
• Website hosting
• Analytics
• Marketing
• CRM systems
• Email communications
• Technical support
• Business operations
• Legal Authorities

Where required by law, regulation, court order, or governmental request.

Business Transactions

In connection with a merger, acquisition, reorganization, sale of assets, or similar transaction. We do not sell personal information to third parties.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

6. International Data Transfers

Because we operate internationally, personal information may be transferred to and processed in countries outside your country of residence.

Where required, we implement appropriate safeguards for international transfers, including contractual protections and other lawful transfer mechanisms.

7. Data Retention

We retain personal information only as long as necessary to:
• Fulfill the purposes described in this Policy
• Meet contractual obligations
• Resolve disputes
• Enforce agreements
• Comply with legal and regulatory requirements

Retention periods may vary depending on the type of information and applicable legal requirements.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:
• Access personal information we hold about you
• Correct inaccurate information
• Request deletion of personal information
• Restrict or object to processing
• Withdraw consent
• Request transfer of your information
• Opt out of marketing communications

To exercise these rights, contact us at:
info@IDE Drills.com

We may require verification of identity before responding to a request.

9. Marketing Communications

If you subscribe to marketing communications, we may send information about our products, services, events, and company updates.
You may opt out at any time by:
• Clicking the unsubscribe link in emails
• Contacting us directly

Opting out of marketing communications does not affect service-related communications.

10. Security

We maintain reasonable administrative, technical, and organizational measures designed to protect personal information from:
• Unauthorized access
• Disclosure
• Alteration
• Loss
• Misuse

However, no system can guarantee absolute security.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies.

12. Children’s Privacy

Our website and services are intended for business and professional users and are not directed to children under 16 years of age.

We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Cookie Policy 

Last Updated: 13 July 2026 

This Cookie Policy explains how IDE Drills uses cookies and similar technologies on www.IDEDrills.com. 

What Are Cookies? 

Cookies are small text files stored on your device when you visit a website. Cookies help websites function  efficiently, remember preferences, analyze usage, and improve user experience. 

Types of Cookies We Use 

Strictly Necessary Cookies 

These cookies are required for website operation and security. 

Examples include: 

  • Session management 
  • Security functionality 
  • Form submissions 
  • Website load balancing 

These cookies cannot be disabled through our cookie banner. 

Performance and Analytics Cookies 

These cookies help us understand how visitors use our website. 

They may collect information such as: 

  • Pages visited 
  • Time spent on pages 
  • Navigation patterns 
  • Website performance data 

Examples include: 

  • Google Analytics 
  • Microsoft Clarity 
  • Similar website analytics tools 
  • Functional Cookies 

These cookies remember user preferences such as: 

  • Language settings 
  • Location preferences 
  • Other saved settings 
  • Marketing and Advertising Cookies 

These cookies may be used to: 

  • Measure advertising effectiveness 
  • Deliver relevant advertising 
  • Track campaign performance 

They may be set by us or third-party advertising partners. 

Cookie Consent 

Where required by applicable law, we obtain your consent before placing non-essential cookies on your device. Users may: 

  • Accept all cookies 
  • Reject non-essential cookies 
  • Customize cookie preferences 

Consent choices can be changed at any time.

Managing Cookies 

Most web browsers allow you to: 

  • View cookies 
  • Delete cookies 
  • Block cookies 
  • Configure cookie settings 

Please note that disabling certain cookies may affect website functionality. 

Third-Party Cookies 

Certain third-party services integrated into our website may place cookies on your device. These providers may include: 

  • Analytics providers 
  • Marketing platforms 
  • Social media services 
  • Embedded content providers 

Their use of data is governed by their respective privacy policies. 

Contact Us 

If you have questions about this Privacy Policy or Cookie Policy, please contact: International Drilling Equipment (IDE Drills) 

Website: https://www.IDE Drills.com
Email: info@IDE Drills.com
Phone: (877) 207-6062
Address: 645 Angus St. Rural Hall, NC 27045